Troubleshooting
Problem
Attempts to run Jazz Server setup on the server leads to the Error 404: com.ibm.ws.webcontainer.servlet.exception.NoTargetForURIException: No target servlet configured for uri: /setup.
Diagnosing The Problem
The error message is seen at step 15 in the jazz setup. Skipping this step to complete the installation but shows the following error under diagnosis section
Application: the consumer key "<consumer_key>" for "/admin" was allocated by this server, when it should have been allocated by the application.
This may indicate that the setup wizard for the application must be executed.
Resolving The Problem
Steps to Resolve:
- Login to jts.admin and go to the option ‘Registered Application’.
- Unregistered all the application i.e admin, ccm, qm, rm applications manually.
- Use listStorageAreaKeys to list the storage areas for each application ( jst, ccm , qm). This will give you the information on the number of storage keys associated with each application.
- Use the deleteJFSResources operation to clear the storage keys listed in step 2 for all the applications:
For example:
Following is a one storage key for JTS:
com.ibm.rdm.baselines,7691e5c3459b44eabc6bdee0e6884024
Command to be run to delete the keys is as follows:
./repotools-jts.sh -deleteJFSResources storageAreaURL=/storage/com.ibm.rdm.baselines force noprompt
This step needs to be performed for jts, ccm , qm. You could use a script to delete all the keys in a go.
The command requires that the server is shut down beforehand.
- Run the Jazz Server setup again.
NOTE: Enure you have a valid database backup prior to performing the above steps.
Related Information
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.2;4.0.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Product Synonym
Rational Team Concert
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Document Information
Modified date:
16 June 2018
UID
swg21650556