Error starting Omnibus Event Reader Netcool Impact

Technote (troubleshooting)


Problem(Abstract)

While adding a secondary cluster member to 5.11. Impact after changing CHARSET property

Symptom

omnibus event reader fails to start.


Cause

We followed the procedure here to change the CHARSET property on the
JDBC driver for the OmnibusEventReader service to support Japanese
encoding. After this, the event reader will not start with the
following error:

16 Sep 2013 15:39:48,243 WARN [EventFilter] Could not consolidate
filters. Please check if the filter expressions are valid.
java.util.concurrent.TimeoutException

removing the $NCHOME/impact/etc/NCI_com.sybase.jdbc3.jdbc.
SybDriver.props

Environment

Any

Diagnosing the problem

Charset change + Omnibus event reader failure

Resolving the problem


Edit $NCHOME/impact/etc/NCI_omnibuseventreader.props file:

Add the following lines:
--------------------
impact.<readername>.uselikeoperator=true
impact.<readername>.consolidatefilters=false

Rate this page:

(0 users)Average rating

Document information


More support for:

Tivoli Netcool/Impact

Software version:

5.1.1

Operating system(s):

Linux

Reference #:

1650475

Modified date:

2013-10-04

Translate my page

Machine Translation

Content navigation