IBM Support

Single user license cannot run on computer with Terminal Services activated

Technote (troubleshooting)


Install a IBM SPSS Software Product, for example: SPSS Text Analytics for Surveys, SPSS Statistics, SPSS Modeler.
Activate a Single, Site, or Trial license.
Launch the software.


"License error: Single user-license on terminal server"
"Sub Code: Standalone application cannot run on terminal server."


Installing Text Analytics for Surveys using a Single, Site, or Trial license on a computer that has Terminal Services Activated.


Statistics workstation installations on computers running Terminal Services
must be licensed using a Concurrent license (via a Network License Manager).

Diagnosing the problem

The computer has either 'multiple simultaneous desktop sessions' or has the
capability of 'multiple simultaneous desktop sessions'.

Resolving the problem

Resolution of the error requires exercise of at least one of the following two options:

1) Disable any operating system facility that allows remote access to the computer.
2) License the product using a concurrent license.

Related information

Need more help? Our Licensing forum is Live!

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Statistics Windows Not Applicable
Business Analytics SPSS Modeler Windows Not Applicable
Business Analytics SPSS Amos Windows Not Applicable
Business Analytics SPSS SamplePower Windows Not Applicable

Document information

More support for: SPSS Text Analytics for Surveys

Software version: Not Applicable

Operating system(s): Windows

Reference #: 1649997

Modified date: 16 September 2016

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