Rollback Strategy for FP installations

Technote (troubleshooting)


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English

Problem(Abstract)

Rollback Strategy for FP installation, if any issue occurs during the HF/FP installation .


Symptom

Upgrade


Cause

Data corruption

Environment

All

Diagnosing the problem


Keep the file system backup and Database backup before applying FP/HF..

Resolving the problem

Full proof solution for rollback is :-
Restore the full file system and database backup .

Fast Solution :-

1. Each and every HF contains the information of changed files. Keep the backup of files before going for HF upgrade .
2. Run the CDT and export the data in XML format .
3. Restore the file system with file system back up and restore database backup, both of them taken before HF/FP installation.

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Document information


More support for:

Sterling Order Management
Installation

Software version:

All

Operating system(s):

All

Reference #:

1649839

Modified date:

2013-09-26

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