Running "Common" job results in an IllegalStateException error

Technote (troubleshooting)


Problem(Abstract)

Attempts to run an IBM Rational Jazz Team Server (JTS) "Common" job fails with an error "java.lang.IllegalStateException: This service proxy does not have a reference to the most current instance in the service manager".

Symptom

Steps to reproduce:

  1. Migrate data warehouse to a different database, for example, from Derby to IBM DB2

  2. Run the JTS Common job using the WebUI:

    https://[your-server-name]:[port]/jts/admin#action=com.ibm.team.reportsManagement.etlConfig

The job fails and the following error message appears in the JTS log file:


WARN internal.registry.AbstractActivationManagerOwner - An error occurred while trying to execute a service method java.lang.IllegalStateException: This service proxy does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated.


Cause

The root cause of this problem is the change in the database settings for data warehouse connection.


Resolving the problem

SOLUTION

Restart the JTS server to prevent the errors.

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Document information


More support for:

Rational Team Concert
Core Components

Software version:

3.0, 3.0.1, 3.0.1.1, 3.0.1.2, 3.0.1.3, 3.0.1.4, 3.0.1.5, 3.0.1.6

Operating system(s):

Linux, Windows

Reference #:

1649826

Modified date:

2014-07-16

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