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Contributor Web error on More or Help

Technote (troubleshooting)


Problem(Abstract)

Contributor Web getting an error clicking on More or Help

Symptom

Show Application Help
(errorHelpFileNotFound)


Cause

Help was not installed in the right directory.

Resolving the problem

Help files must be in "C10 install path"\webcontent\documentation\en
(on the gateway machine)

Document information

More support for: Cognos Planning
Contributor

Software version: 10.1.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1649397

Modified date: 2013-09-30