Attempts to log in to the IBM Rational License Key Center (LKC) results in the error "No license keys associated with this account".
The Rational product you purchased may not require license key.
Diagnosing the problem
Confirm your purchased product does not require a license key as follows.
- Log in to IBM Rational License Key Center as per steps on LKC welcome email
- Click View History under Order Information menu
- Click Sales Order Number for your purchased products
- Click License Information
Rational products that do not use license keys will show [No License Key Required] in the product description.
Resolving the problem
No further action required if your product does not use license key.
If your product does require a license key and you still see the error message No license keys associated with this account in your LKC top page, contact Rational Support Team for further assistance.
You can find your region Rational Support Team from below directory of worldwide contacts at http://www.ibm.com/planetwide/.
Note: Additionally, the IBM Rational A-Z list on the Rational Support Licensing page has a complete listing of Rational offerings and the components included in each as well as associated license keys.