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Behaviour creating ticket with Gate.TSRM.URLList

Technote (FAQ)


Question

With multiple URLs in the Gate.TSRM.URLList property, does TSRM Gateway create a ticket on each URL?

Answer

The Gate.TSRM.URLList setting allows specifying additional URL for TSRM Server failover function.


The TSRM Gateway does not access all the URLs and create a ticket on each URL. It will initially try to access the first URL and if it fails, it will try the second URL and so on.

Product Alias/Synonym

OMNIbus TSRM Gateway

Document information

More support for: Tivoli Netcool/OMNIbus
Gateway for TSRM

Software version: All Versions

Operating system(s): AIX, Linux, Solaris, Windows

Reference #: 1649136

Modified date: 2013-09-26