Probe for Sitescope unable to read the log source

Technote (troubleshooting)


Problem(Abstract)

The probe for Sitescope gets the error "Unable to open file <filename> - No such file or directory"

Symptom

The following is an example of the error in the probe log:

Information: I-UNK-000-000: Unable to open file SiteScope2013_08_29.log - No such file or directory
Information: I-UNK-000-000: Switching file "/opt/IBM/tivoli/netcool/omnibus/probes/solaris2/sitescope/src/SiteScope2013_08_28.log" to filename generated using specified logfileformat property SiteScope2013_08_29.log"

Cause

LogFile and LogFileFormat properties are not set correctly.

Resolving the problem

Set LogFile and LogFileFormat properties as follows:

LogFile : ''
LogFileFormat : '<full path of the directory>/SiteScope%Y_%m_%d.log'


Product Alias/Synonym

OMNIbus

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Document information


More support for:

Tivoli Netcool/OMNIbus

Software version:

7.3.1

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1649012

Modified date:

2013-09-26

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