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Unable to generate Cryptographic keys after changing authentication for a TM1 server.

Technote (troubleshooting)


Problem(Abstract)

[Cryptography]
[ ERROR ] CAM-CRP-1315 Current configuration points to a different
Trust Domain than originally configured.

[Cryptography]
[ ERROR ] The cryptography information was not generated.

Cause

Keys already generated against another authentication source.

Resolving the problem

1. In the Cognos configuration, remove the TM1 server you are trying to add...or re-add.

2. Close the TM1 configuration. (If you have a Cognos BI dispatcher running on the same server, I recommend you stop the BI service before proceeding).

3. Go to the following install folder: Driver_letter:\Program Files\ibm\cognos\tm1_64\configuration.

4. Rename the CSK, SIGNKEYPAIR, and ENCRYPTKEYPAIR folders.

5. Open the Configuration tool and add your TM1 server and try to save your settings. This should allow the encryption files to be recreated.


Document information

More support for: Cognos TM1
TM1

Software version: 10.1.0, 10.1.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1648832

Modified date: 03 September 2013


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