Restarting Rational License Key Server Administration Agent from stopRCLAgent.sh and startRCLAgent.sh scripts does not start the agent

Technote (troubleshooting)


Problem(Abstract)

Executing stopRCLAgent.sh then startRCLAgent.sh scripts consecutively does not start IBM Rational License Key Server Administration Agent though the successful start message is displayed.

Symptom

Rational License Key Server Administration Agent is not accessible.

Steps to reproduce:

  1. Ensure that Rational License Key Server Administration Agent is installed and running on the machine.
  2. From the server, change the directory to install location of Rational License Key Server Agent.
  3. Execute stopRCLAgent.sh and stopRCLAgent.sh scripts consecutively.
  4. View the following log from the RLKSAgent install location>/work/rclagent/logs/console.log directory file:
*********************************************************************************************
[AUDIT   ] CWWKE0001I: The server rclagent has been launched.
[ERROR   ] CWWKO0221E: TCP Channel defaultHttpEndpoint initialization did not succeed .  The socket bind did not succeed for host * and port 4080.  The port might already be in use.
[AUDIT   ] CWWKZ0058I: Monitoring dropins for applications.
[WARNING ] SRVE9967W: The manifest class path xercesImpl.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/serializer.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xercesImpl.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/serializer.jar or its parent.
[AUDIT   ] CWWKF0011I: The server rclagent is ready to run a smarter planet.
[AUDIT   ] CWWKZ0022W: Application rclagent has not started  in 30.000 seconds.
[AUDIT   ] CWWKZ0022W:  Application rclagent_resources has not started  in 30.001 seconds.
*******************************************************************************************************************************

Cause

Executing stopRCLAgent.sh script does not free communication port momently. So immediately starting the web server by startRCLAgent.sh script, fails to bind to the communication port. This prevents applications hosted on the web server to start, even though web server starts successfully.


Resolving the problem

Procedure:

  1. After executing stopRCLAgent.sh script, wait a few seconds for the communication port to get free.

  2. Execute the startRCLAgent.sh script.

  3. After a successful start, view the following log from RLKSAgent install location/work/rclagent/logs/console.log directory file:
****************************************************************************************************************
[AUDIT   ] CWWKE0001I: The server rclagent has been launched.
[AUDIT   ] CWWKZ0058I: Monitoring dropins for applications.
[WARNING ] SRVE9967W: The manifest class path xercesImpl.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/serializer.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xercesImpl.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/xalan.jar or its parent.
[WARNING ] SRVE9967W: The manifest class path xml-apis.jar can not be found in jar file wsjar:file:/opt/IBM/RCL/RLKSAdminAgent/servers/rclagent/apps/rclagent.war!/WEB-INF/lib/serializer.jar or its parent.
[AUDIT   ] CWWKT0016I: Web application available (default_host): http://pankaj-rhel6-64:4080/rclagent/
[AUDIT   ] CWWKZ0001I: Application rclagent started  in 1.988 seconds.
[AUDIT   ] CWWKT0016I: Web application available (default_host): http://pankaj-rhel6-64:4080/rclagent_resources/
[AUDIT   ] CWWKZ0001I: Application  rclagent_resources started  in 0.053 seconds.
[AUDIT   ] CWWKF0011I: The server rclagent is ready to run a smarter planet.
*****************************************************************************************************************************

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Document information


More support for:

Rational License Key Server
Installation

Software version:

8.1.4

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1648289

Modified date:

2014-07-14

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