Notes Traveler customers with BlackBerry 10 users recommended to upgrade to Notes Traveler 9.0.0.1 Interim Fix 1 (or later)

Flash (Alert)


Abstract

Several issues with syncing mail and calendar have been found when using BlackBerry 10 devices with IBM Notes Traveler. It is strongly recommended that all customers with BB10 users upgrade to Notes Traveler 9.0.0.1 Interim Fix 1 or later.

Content

All Notes Traveler customers using BlackBerry 10 devices are highly encouraged to upgrade to Notes Traveler 9.0.0.1 Interim Fix 1 (IF1).

-> Click here to download Notes Traveler 9.0.0.1 Interim Fix 1

NOTE: If not yet running Notes Traveler 9.0.0.x, then first download and install Notes Traveler 9.0.0.1 from Passport Advantage and then apply IF1.

List of fixes impacting BlackBerry 10 users

IMPORTANT NOTE: The fixes listed here will not retroactively repair events previously damaged. It is strongly recommended that the Notes Traveler server be upgraded at the earliest possible time to prevent issues from occurring.

APAR #
Abstract
Comments
Fixed in Release
LO64054 Attendee status shows as No Response when viewed on server. This issue is seen more frequently by BB10 devices due to the fact that BB10 sends frequent calendar updates to the server even if no update action is taken by the user. Device update is a result of BB10 device updating its calendar attendee status based on reply notices received.
9.0.0.1
LO76723 Chair unable to update or reschedule recurring event after update from BB10 device. Only seen when using the July 10.1.0.4651 release of BB10 devices on pre-9.0.0.1 Notes Traveler servers. Chair can update or reschedule the event but attendees cannot apply associated notices to their calendar.
9.0.0.1
LO76550 BB10 device always requests full message, even if it contains large attachments. This is a known BB10 issue which will be addressed in a device maintenance release. Until that time Notes Traveler has implemented a work around to reduce data usage. Rather than returning the full message to the request including all attachments, any attachment that can be retrieved at the BB10 device's request later on is removed. The BB10 device can then retrieve the attachment automatically or at the user's request.
9.0.0.1 IF1
LO76603 BB10 devices have two copies of sent mail. This is a known BB10 issue which has been fixed in some device maintenance releases. Only one copy is actually sent and seen in the Domino database, but two copies are shown on the BB10 device. This is a workaround for devices that do not have the BB10 fix yet such that the device can reconcile the two into one on the device..
9.0.0.1 IF1
LO76687 Cancelled event may reappear on calendar of event chair. This issue is seen more frequently by BB10 devices due to the fact that BB10 sends frequent calendar updates to the server even if no update action is taken by the user.
9.0.0.1 IF1
LO76690 Attendee status lost from BB10 device. Attendee status on mobile device is not supported by Notes Traveler at this time. BB10 devices will attempt to detect and maintain the attendee status itself. This fix is an attempt to not interfere with the BB10 device attendee status; however, Notes Traveler can make no statements about the accuracy of the attendee status on the BB10 device.
9.0.0.1 IF1

Related information

Index of recommended maintenance for IBM Notes Traveler
Notes Traveler 9.0.0.1 IF1 Documentation
Notes Traveler APAR listing by release
Restricting access to Notes Traveler by device category
Recommendation to delete and recreate Notes Traveler ac


    Cross reference information
    Segment Product Component Platform Version Edition
    Messaging Applications IBM Domino

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Document information


More support for:

IBM Notes Traveler
Administration

Software version:

9.0

Operating system(s):

IBM i, Linux, Windows

Reference #:

1648195

Modified date:

2013-08-28

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