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How to further diagnose listener-thread: err = -25580: oserr = 1

Troubleshooting


Problem

How to further diagnose listener-thread: err = -25580: oserr = 1

Cause

Possible use of monitoring software to monitor port on a particular IP to see that it is responding.

Resolving The Problem


online.log shows following message at a regular interval
listener-thread: err = -25580: oserr = 1: errstr = : System error occurred in network function. System error = 1.
listener-thread: err = -25580: oserr = 1: errstr = : System error occurred in network
function. System error = 1.

Turn on the following xtrace.

xtrace size 50000                             
xtrace heavy -c XTF_IPTRACE -f XTF_SYSCALLS      
xtrace on

After error messages are seem in the online.log for few seconds turn off xtrace
xtrace off                                      
xtrace fview > xtrace.out   

Review xtrace.out for IP address which might be pinging/checking the port the IDS server is listening on.

The above messages indicate we accepted the client connections but received 0 bytes and then client closed the connection.

Customer could use following query to monitor instance instead of using port monitoring software

select * from sysmaster:sysdual

which outputs:

dummy

X

But if above is not an option customer could ignore those error messages.

[{"Product":{"code":"SSGU8G","label":"Informix Servers"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"11.5;11.7","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2020

UID

swg21647933