RRDI 2.0: The logon failed.QE-DEF-0322 The connection string is invalid

Technote (troubleshooting)


Problem(Abstract)

This technote provides a solution for logon failed error from IBM Rational® Reporting for Development Intelligence (RRDI) when running custom reports with IBM Rational Quality Manager (RQM)

Symptom

Full error message from cogserver.log:

2013-08-19 17:26:25.712 -6 6238D6C9FE7CBFCFFE6BA63E95D9ED4BD567E646 G2ll2s9wls2yCwMqwMj8j8wwsjvylGMv4C8wvCy2 2qGlhG42q4qd98G2GvhsG9syM4jC8Gqqd2yj8wjs 6136 RSVP 6235 1 Audit.RTUsage.RSVP Response BatchReportService Failure QE-DEF-0285 The logon failed. QE-DEF-0285 The logon failed.QE-DEF-0322 The connection string is invalid.RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: RIDW UDA-SQL-0031 Unable to access the RIDW database. Check that the connection parameters to the database are configured correctly. For example, ensure that the data source connection contains the signon information, such as a password, to connect to the database.UDA-SQL-0534 Invalid connection string.UDA-SQL-0206 The OLEDB driver returned the following value: HRESULT= -2147221164.

Cause

Database client was not installed on the RRDI server.

Diagnosing the problem

Check if you have "Microsoft SQL Server Native Client for Microsoft SQL Server" installed on the RRDI server. You can follow the information from Microsoft to download and install a copy:

Native API for SQL Server FAQ


Resolving the problem

Install the 32-bit database client library on the RRDI server. You must install the 64-bit version which also installs the 32-bit version if you are running on 64-bit RRDI installation. Visit the Information Center page below for more information:
Installing in 64-bit or 32-bit mode on a 64-bit OS

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Reporting for Development Intelligence 2.0

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Document information


More support for:

Rational Quality Manager
RRDI

Software version:

2.0

Operating system(s):

Windows

Reference #:

1647579

Modified date:

2013-08-26

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