TI process that returns a report and then a bat file which copies some the new report to another location is not working.

Technote (troubleshooting)


Problem(Abstract)

When the TI process runs the new report is created but the bat file which is suppose to copy the new report to another location but it does not.
If the bat file is run outside of TM1 it works fine or if it is outputed to ascii and then copied and run in command line it works.

Cause

windows permissions on the directories.

Environment

TM1 9.5.2

Resolving the problem

Give the TM1 service account the appropriate permissions to the folder.

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Document information


More support for:

Cognos TM1
TM1 Turbo Integrator

Software version:

9.5.2

Operating system(s):

Windows

Reference #:

1647079

Modified date:

2013-08-15

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