IBM Support

InfoSphere QualityStage Error when installing USAC (CASS) client on Windows 7

Technote (troubleshooting)


While installing InfoSphere QualityStage USAC client install on Windows 7, receive the following error:

Could not register C:\IBM\InformationServer9.1\Clients\Classic\AddressComponents.ocx:


The DataStage Core DLLs are built with VS6 whereas the QualityStage OCXs are built with VS2003. This results in the DLLs dependent on MFC42.DLL and the OCXs dependent on MFC71.DLL (which is not part of our installation packages).

MFC71.DLL may not be present in all Windows client versions and, when not present, will cause this error.

Resolving the problem

To resolve this issue, install patch JR42904 on the client prior to installing the USAC client code.

Document information

More support for: InfoSphere QualityStage
QualityStage Module for CASS

Software version: 8.5, 8.7, 9.1

Operating system(s): Windows

Reference #: 1647003

Modified date: 04 February 2016

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