Error "Monitor /bix isn't present on System" when installing IBM Sterling Connect:Express 1.5.0 on Linux when running install.sh

Technote (troubleshooting)


Problem(Abstract)

Error" Monitor /bix isn't present on System" executing install.sh while installing IBM sterling Connect:Express 1.5.0 on Linux

Symptom

### INSTALLATION UPDATE OF CONNECT:Express for Unix ###

### Directory to update ==> /usr/condirect/bix ###



Confirm update directory [/usr/condirect/bix] (y,n to quit) ?

y

Upgrading Current C:X/UNIX 150-0 product



Stopping CONNECT:Express 150-0 monitor ...

Monitor /bix isn't present on System


Cause

TOM_DIR variable is set to /usr/condirect/bix. It needs to be unset.

Environment

IBM Sterling Connect:Express 1.5.0 on Linux

Resolving the problem

unset TOM_DIR, before running the install.sh script. The TOM_DIR variable is set to /usr/condirect/bix.

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Document information


More support for:

Sterling Connect:Express

Software version:

1.5

Operating system(s):

Linux

Reference #:

1646788

Modified date:

2013-08-15

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