Server Configuration Error - Unable to access http://localhost:80/cognos/cf

Technote (troubleshooting)


Problem(Abstract)

Unable to create a new connection on the Finance web Admin page. The user navigates to http://servername/cognos/admin and enters (or clicks) on the dll to bring up the bottom part of the Admin page when the error is displayed

Screenshot at bottom

Symptom

Server Configuration Error


http://localhost:80/cognos/cf/cf74.dll
http://localhost:80/cognos/cf/blank.htm
http://machine_name:80/cognos/cf/blank.htm

A table of links with their HTTP Response Code (400 and 200) is displayed

Unable to access http://localhost:80/cognos/cf

Cause

Incorrect Binding settings

Environment

IIS7

Resolving the problem

- In IIS 7, click on "Default Web Sites" (or whichever site that the Finance web directory rolls up to).

- On the right hand side, click "Bindings". The IP Address should show a " * ". If it doesn't, click "edit" and set the IP address to "All Unassigned" and then "ok".


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Document information


More support for:

Cognos Finance
Finance

Software version:

7.5

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1646641

Modified date:

2013-08-12

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