Troubleshooting
Problem
Cognos BI can set up the mulitiple Gateway Dispatcher URI for failover in Cognos Configuration. However, there is no information concerning TM1 when using CAM authentication.
Symptom
If not set up correctly, may see error:
login did not work
Resolving The Problem
You may set mulitiple ServerCAMURI as follow in tm1s.cfg
ServerCAMURI=http://server1:9300/p2pd/servlet/dispatch
ServerCAMURI=http://server2:9300/p2pd/servlet/dispatch
ServerCAMURI=http://server3:9300/p2pd/servlet/dispatch
ServerCAMURIRetryAttempts=2
Remarks:
ServerCAMURIRetryAttempts count indicates the number of attempts before moving on to the next entry. So if the first dispatcher is hit twice and doesn't respond, it would move to the second one and try two attempts there. Once the list is exhausted the login would fail.
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Document Information
Modified date:
15 June 2018
UID
swg21645974