Troubleshooting
Problem
User clicks "Group - Reports - Trial Balance with Drilldown". User chooses selections. As part of this, user chooses the 'Currency Type' to be 'L - Local'. User receives an error message.
Symptom
Standard Error
Source: FrangoDirect.TrialBalanceD.GetClosContReportData#ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException (0x80040E14): Invalid column name 'vkodlc'.
at FrTrialBalanceB.TrialBalanceNYKOMOBClass.GetClosContReportData(String sGuid, String sUser, Int32 lLocaleID, String sPerAkt, String sKoncTyp, String sGroup, Object varCompanies, Object varClosVer, Object varContVer, Boolean bConsolAjtAsBase, String sCurType, String sCurrencyCode, String sForms, String sAccount, Object varDims, Boolean bShowEmptyLines, Boolean bShowZeroValues, Boolean bBTypesAsReportedValues, String sClosingVersionForReportedValues)
at Cognos.Controller.Proxy.CCRWS.TrialBalanceNYKOMOB_GetClosContReportData(String sGuid, String sUser, Int32 lLocaleID, String sPerAkt, String sKoncTyp, String sGroup, Object varCompanies, Object varClosVer, Object varContVer, Boolean bConsolAjtAsBase, String sCurType, String sCurrencyCode, String sForms, String sAccount, Object varDims, Boolean bShowEmptyLines, Boolean bShowZeroValues, Boolean bBTypesAsReportedValues, String sClosingVersionForReportedValues)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at Cognos.Controller.Direct.TrialBalanceD.GetClosContReportData(String sPerAkt, String sKoncTyp, String sGroup, Object varCompanies, Object varClosVer, Object varContVer, Boolean bConsolAjtAsBase, String sCurType, String sCurrency, String sForms, String sAccount, Object varDims, Boolean bShowEmptyLines, Boolean bShowZeroValues, Boolean bBTypesAsReportedValues, String sClosingVersionForReportedValues)
at Cognos.Controller.Forms.Form.frmTrialBalance.LoadReport(String& sPerAct, String& sForm, Object& varCompanies, String& sAccount, String& sGroup, String& sConsType, String& sCloseVer, String& sContVer, String& sCurrencyType, String& sCurrencyCode, String[]& sClosVers, String[]& sContVers, String[]& sDims)
Cause
Code production problem (defect reference PM89845) in some versions of Controller 10.1.1.
Diagnosing The Problem
Scenario #1: Problem occurs when the 'Currency Type' is set to 'L - Local'.
Scenario #2: Problem occurs on some data ranges when Drilldown and Closing/Contribution options are selected.
Resolving The Problem
Fix:
Upgrade to Controller 10.1.2669 or later.
Workaround:
- Scenario #1: Run the report selecting 'Currency Code' instead (i.e. instead of using 'Currency Type').
- Scenario #2: There is no known workaround
Related Information
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Document Information
Modified date:
15 June 2018
UID
swg21645555