IBM Support

File System mailbox is not extracting files. - Sterling Gentran:Server for Microsoft Windows

Technote (troubleshooting)


Problem(Abstract)

Unable to create directory <extraction path> The Operating System returned error code 3.

Symptom

Audit log error 2-4-1013 Unable to create directory <extraction path> The Operating System returned error code 3.

The Operating System returned error code 3.


Environment

Gentran Mailbox Manager


Resolving the problem

navigate to the directory for the extraction and copy it. paste it into the extraction for the file system mailbox, and save.

Product Alias/Synonym

Gentran:Server for Windows
Windows

Document information

More support for: Sterling Gentran:Server for Microsoft Windows
Performance

Software version: 5.1, 5.2, 5.3, 5.3.1

Operating system(s): Windows

Reference #: 1645212

Modified date: 2013-08-15