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Cognos Portlets in IBM WebSphere Portal with SSO throw CPS-CCM-1204 and AAA-AUT-0022

Technote (troubleshooting)


The Cognos portlets have been integrated into IBM WebSphere Portal. Signle-sign on (SSO) has been enabled with the shared secret method. When users connect to a portlet, they are thrown:

CPS-CCM-1204 The method "initCookie" of the Markup interface failed.
AAA-AUT-0022 Number of authentication redirection requests exceeded the
maximum limit. A more detailed description of the error that occurred can be found in
the log.


In Cognos Configuration, the trusted signon namespace ID for the portal service doesn't match the authentication source namespace. These namespace IDs need to be identical to use the shared secret method to pass user credentials.


Change the trusted signon namespace ID for the portal service in Cognos Configuration to match the namespace ID for the authentication source.

Related information

Configure the Cognos Portlets for WebSphere® Portal

Document information

More support for: Cognos Business Intelligence
Cognos Connection

Software version: 10.2, 10.2.1,, 10.2.2

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1645191

Modified date: 25 May 2015

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