Supported Browsers for the Flexera Licensing Key and Download Center

Technote (FAQ)


Question

Which browsers are supported to obtain the license key or downloads from the Flexera License Key and Download Center?

Cause

Browser Support Notice

Answer

Starting in September, support for older Internet Explorer, Firefox, Chrome, and Safari browsers will be

dropped. As of the September 19, 2013, the Flexera License Key and Download Center will support
• Internet Explorer 8 and higher
• Firefox 4 and higher
• Chrome 9 and higher
• Safari 5 and higher

With the September 2013 release, users attempting to log in using an older version of these browsers
will be denied access to Flexera License Key and Download Center until their browser is updated.

If you see the following notification, please update your browser to a supported version and try again.



If you receive the warning that your Internet Explorer is out of date although it is not, you have two options to resolve the warning.

  1. Disable Compatibility View for all sites in Internet Explorer:
    • Open Internet Explorer
    • Under the Tools Menu click on Compatibility View menu item to disable it.
  2. Disable Compatibility View for the Flexera License Key and Download Center (LKC) in Internet Explorer:
    • Open Internet Explorer
    • Under the Tools Menu choose Compatibility View Settings
    • Add the Flexera URL (http:/ibms.flexnetoperations.com) and click close.


If the above information does not resolve your issue, please contact IBM Security Systems Technical Support.


Cross reference information
Segment Product Component Platform Version Edition
Security IBM RealSecure Server Sensor for AIX
Security IBM RealSecure Server Sensor for HP-UX
Security IBM RealSecure Server Sensor for Solaris
Security IBM RealSecure Server Sensor for Windows
Security IBM Security Host Protection
Security IBM Security Network Controller
Security IBM Security Network Protection
Security IBM Security Virtual Server Protection for VMware
Security Proventia Desktop Endpoint Security
Security IBM Security Network Intrusion Prevention System
Security Proventia Network Intrusion Prevention System for Crossbeam
Security RealSecure Network Sensor
Security Tivoli Federated Identity Manager
Security Tivoli Access Manager for Operating Systems

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Document information


More support for:

IBM Security SiteProtector System

Software version:

2.0 SP 8.1, 2.9, 3.0

Operating system(s):

Windows

Reference #:

1644948

Modified date:

2014-07-09

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