Calibration 7.1.2 installation fails with updateDB errors

Technote (troubleshooting)


Updatedb errors when installing Calibration 7.1.2


The following error is seen in the UpdateDb log:

insert into REPORTAPPAUTH (reportappauthid, groupname, appname, runtype) (select reportappauthseq.nextval, 'MAXADMIN', 'PLUSCASSET', runtype from reportappauth where appname='ASSET')

java.lang.Exception: Exception for file V7110_97.ora
at psdi.script.AutoUpgradeTemplate.runScriptFile(Unknown Source)
at psdi.script.AutoUpgradeTemplate.doMasterScript(Unknown Source)
at psdi.script.AutoUpgradeTemplate.<init>(Unknown Source)
at psdi.script.industrysolution.AutoUpgradeTemplateIS.<init>(
at psdi.calibration.en.V7110_97.<init>(
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(
at java.lang.reflect.Constructor.newInstance(
at Source)
at Source)
at Source)
at Source)
at Source)
at Source)
Caused by: dbchange#ScriptFailure;
ORA-00001: unique constraint (MAXIMO.REPORTAPPAUTH_NDX1) violated

at Source).

Resolving the problem

1. Restore your database to the state prior to the calibration install .
2. Re-run the Calibration install program .However, choose to "defer" the automatic configuration of the database.
3. Contact Maximo L2 Customer Support and request hotfix for APAR-IV02839
4. Follow instructions from the readme of the hotfix on how to apply it.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Maximo Calibration AIX, HP-UX, Linux, Solaris, Windows 7.1.2 All Editions
Systems and Asset Management Maximo Asset Management

Document information

More support for:

Maximo Calibration

Software version:


Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:


Modified date:


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