Is there a Best Practice for writing Situations in IBM Tivoli Monitor (ITM)?
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Welcome to the IBM Tivoli z/OS Support Resources. These pages are intended to help you find what you are looking for quickly and easily. When you select a category and topic, the IBM support portal executes a dedicated search for documents that match. A list of only documents related to ITM and OMEGAMON z/OS subject is generated. This page also links you to Service Management Connect (SMC) where you have direct access to developers and other SMC users.
In addition to quickly identifying documents that are useful to you, below you will find a list of several links into the IBM Support Portal that we think you will find valuable.
Connect, learn, and share with Integrated Service Management (ISM) professionals in Service Management Connect. Get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions. Collaborate with other users and the development team using the Tivoli System Z Monitoring and Application Management Wiki and Forum .
The Support Portal Home is where you can add the IBM products that you use and customize your support experience to your needs. Click here or on the icon for the Support Portal Home.
In addition to quickly identifying documents that are useful to you, below you will find a list of several links into the IBM Support Portal that
If you have specific products you need to stay aware of, use My Notifications to have any news and updates about the products you subscribe to delivered to you. Click here or on the icon to set up your notifications.
If you want to get the most out of your Tivoli software, review Tivoli Software Technical Resources. You will find articles, forums and ways to connect with IBM Tivoli development.
Want to get certified? Looking for additional training? Here is your link to Tivoli Software Training and Certification.
Here you will find documentation for all of your Tivoli Products. Click here or on the icon to link to Tivoli Documentation Central.
The IBM Support Assistant (ISA) is designed to put the tools in your hands for self help. ISA is a full desktop application that is free and has plugins to provide you with answers on your Tivoli products.
ISA Lite is a small application designed to quickly collect data relevant to your applications and environment that will assist support in quickly getting to the bottom of any issues you may report. You do not need the full ISA application to use ISA Lite. Find the ISA Lite tool for your product and have it handy when you report a problem.
What to do next
Once you have collected the preceding information, simply submit the diagnostic information to IBM support.
You can submit files using one of following methods to help speed problem diagnosis:
- IBM Support Assistant (ISA)
- Electronic Service Request (ESR)
- FTP to the Enhanced Customer Data Repository (ECuRep)
See the Related information article, Submitting diagnostic information to IBM Technical Support for problem determination.
|Systems and Asset Management||Tivoli OMEGAMON XE for CICS on z/OS||4.2.0, 4.1.0, 5.1.0|
|Systems and Asset Management||Tivoli OMEGAMON XE on z/OS||4.1.0, 4.2, 5.1.0|
|Systems and Asset Management||Tivoli OMEGAMON XE for CICS TG on z/OS||4.2.0, 5.1.0|
|Systems and Asset Management||Tivoli OMEGAMON XE for DB2 Performance Expert for z/OS||4.2.0, 4.1.0, 5.1.0, 5.1.1|
|Systems and Asset Management||Tivoli OMEGAMON XE for DB2 Performance Monitor for z/OS||5.1.0, 5.1.1|
|Systems and Asset Management||Tivoli OMEGAMON XE for IMS on z/OS||4.2.0, 4.1.0, 5.1.0|
|Systems and Asset Management||Tivoli OMEGAMON XE for Mainframe Networks||4.2.0, 4.1.0, 5.1.0|
|Storage Management||Tivoli OMEGAMON XE for Storage on z/OS||4.2.0, 4.1.0, 5.1.0|
|Systems and Asset Management||Tivoli OMEGAMON XE for Messaging for z/OS||6.0.1, 6.0.0, 7.0, 7.0.1, 7.1.0|