Server crash -PANIC: LookupHandle: null handle

Technote (troubleshooting)


Problem

Server crash -PANIC: LookupHandle: null handle

Environment

Domino 8.5.1FP5 (32-bit server) ;AIX; Windows

Diagnosing the problem

The server crashes with the following stack

Windows Crash stack
############################################################
### thread 74/116: [ nSERVER: 0d30: 0d38] FATAL THREAD (Panic)
### FP=0x0e38dac8, PC=0x7c82845c, SP=0x0e38da58
### stkbase=0x0e390000, total stksize=262144, used stksize=9640
### EAX=0x000ee3b0, EBX=0x00000000, ECX=0x7d1ed7fc, EDX=0x0e38dab0
### ESI=0x000062e0, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00000293
############################################################
[ 1] 0x7c82845c ntdll.KiFastSystemCallRet+0 (62e0,927c0,0,e38e050)
[ 2] 0x77e61c8d kernel32.WaitForSingleObject+18 (62e0,927c0,5,e38e26c)
@[ 3] 0x601b5794 nnotes.OSRunExternalScript@8+1300 (258,1)
@[ 4] 0x601b5c1f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0)
@[ 5] 0x601b6048 nnotes.OSFaultCleanupExt@24+984
(af6a68,1010,0,0,0,e38e594)
@[ 6] 0x601b60ca nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 7] 0x601c1724 nnotes.OSNTUnhandledExceptionFilter@4+276 (e38f5cc)
@[ 8] 0x6018388d nnotes.Panic@4+589 (60d2531e)
@[ 9] 0x60187c93 nnotes.LockHandleExt@16+275 (0,e38f614,e38f618,0)
@[10] 0x60187e33 nnotes.OSLockObjectExt@8+35 (60fed968,60feda1a)
@[11] 0x60002b4e nnotes.OSLockObject@4+14 (0)
@[12] 0x603fb513 nnotes.ManifestGraph+275 (6bea026c,1,0,0)
@[13] 0x603fb711 nnotes.SecManifestVEGraph@8+97 (e38f8d4,6bea000c)
@[14] 0x6039483f nnotes.SECKFMMergeIDFilesExt@24+447
(0,0,187f2c4,60b6fac0,0,e38f704)
@[15] 0x60b8e35a nnotes.MergeFileImages@4+458 (366ecadc)
@[16] 0x60b8eeaa nnotes.IDVServerDialogSync@24+1306
(3692d4de,3692d4c8,1,366b0707,0,e38fa38)
@[17] 0x60b6d472 nnotes.Dispatch@24+274
(1,e38fa84,e38faa4,e38fc10,0,e38fa60)
@[18] 0x60b6fd27 nnotes.IDVServerDialog@16+359
(366b8aac,1,21980033,e38fc10)
@[19] 0x60b74bc9 nnotes.AuthServerDialog@12+89 (e38fb80,1,366b0000)
@[20] 0x600ca476 nnotes.AuthStateMachine@4+342 (e38fb80)
@[21] 0x60b52287 nnotes.AUTHProcessNetbfr@16+199
(21980033,10025de0,e38fe58,e38fc10)
@[22] 0x100217ca nserverl.DbServer@8+1226 (890f00ea,b25c0015)
@[23] 0x100371f5 nserverl.WorkThreadTask@8+1621 (10fcdbc,0)
@[24] 0x10001a2e nserverl.Scheduler@4+750 (0)
@[25] 0x6010d04f nnotes.ThreadWrapper@4+175 (0)
[26] 0x77e6482f kernel32.GetModuleHandleA+223 (0,0,0,0)

[0D30:0108-0D38] Thread=[0D30:0108-0D38]
Stack base=0x0E390088, Stack size = 4748 bytes
PANIC: LookupHandle: null handle

AIX Crash stack
###################################
###### thread 72/134 :: server, pid=651268, tid=6311979, ptid=13622) ######
###################################
[1] 0xd0124374 _p_nsleep(??, ??) + 0x10
[2] 0xd0377844 nsleep(??, ??) + 0xa8
[3] 0xd0425354 sleep(??) + 0x58
[4] 0xd1845bac OSRunExternalScript(0x31116b90, 0x1) + 0x274
[5] 0xd1845324 OSFaultCleanupExt(0x0, 0x1000, 0x0, 0x0, 0x0, 0x0) + 0x290
[6] 0xd1846cfc OSFaultCleanup(0x0, 0x1000, 0x0) + 0x24
[7] 0xd22cf144 fatal_error(0xb, 0x3111796c, 0x311176e0) + 0x240
[8] <signal>
[9] 0xd01247d4 pthread_kill(??, ??) + 0x88
[10] 0xd0124244 _p_raise(??) + 0x88
[11] 0xd0377bd8 raise(??) + 0x2c
[12] 0xd16e9c98 Panic(0x31117c94) + 0xd4
[13] 0xd184fd48 LockHandleExt(0x0, 0x31118c74, 0x31118c70, 0x0) + 0x12c
[14] 0xd1850e00 OSLockObjectExt(0x0, 0x0) + 0x13c
[15] 0xd1850f10 OSLockObject(0x0) + 0x1c
[16] 0xd32f6f28 ManifestGraph(0x9fc5163c, 0x3c5f59b4) + 0x17c
[17] 0xd32f797c SecManifestVEGraph(0x31118ef8, 0x3c5f5234) + 0x60c
[18] 0xd19c2374 SECKFMMergeIDFilesExt(0x0, 0x0, 0xae0ce72c, 0xf0a648d8, 0x31118efc, 0x31118ef8) + 0x25c
[19] 0xd2e9eeec MergeFileImages(0x70329848) + 0x270
[20] 0xd2ea1b4c IDVServerDialogSync(0x70329608, 0x7032632c, 0x10001, 0x7070707, 0x31119370, 0x31119364) + 0x564
[21] 0xd2e8f8d8 Dispatch(0x7032632c, 0x10001, 0x7070707, 0x31119370, 0x31119364, 0x31119670) + 0x1c0
[22] 0xd2e92d6c IDVServerDialog(0x7032632c, 0x10001, 0x60d08, 0x31119670) + 0x2e0
[23] 0xd2f32dd0 AuthServerDialog(0x31119558, 0x10001, 0x0) + 0x18f8
[24] 0xd2e43574 AuthStateMachine(0x31119558) + 0x250
[25] 0xd1938a80 AUTHProcessNetbfr(0x60d08, 0x300067e4, 0x311198bc, 0x31119670) + 0x14c
[26] 0x10015b3c DbServer(0x33a599c, 0x1d69c8) + 0xbf4
[27] 0x100ad1c0 WorkThreadTask(0x2546c9, 0x0) + 0x90c
[28] 0x100c08ac Scheduler(0x0) + 0x294
[29] 0xd16efef4 ThreadWrapper(0x0) + 0x10c
[30] 0xd010d780 _pthread_body(??) + 0x118

Resolving the problem

This is reported to Lotus Quality Engineering in SPR # GTON83KEAN and is fixed in 852


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Document information


More support for:

IBM Domino
Crash

Software version:

8.5.1, 8.5.1.1, 8.5.1.2, 8.5.1.3, 8.5.1.4, 8.5.1.5

Operating system(s):

AIX, Windows, Windows 64bit

Software edition:

All Editions

Reference #:

1644831

Modified date:

2013-07-30

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