The ITCAM for SOA V7.2 System Requirements Report in SPCR is empty

Technote (troubleshooting)


Problem(Abstract)

You can create a system requirements reports for your products from the Software Product Compatibility Reports (SPCR) website.

When you choose to create a detailed system requirements report for ITCAM for Applications version 7.2, you can select the SOA agent as the component on which to base the report. When you select Submit to launch the report, the report opens but is empty.

Symptom

The problem occurs when you start the system requirements report from the following locations:


Resolving the problem

To open a system requirements report for ITCAM for SOA version 7.2, complete the following steps:

  1. Navigate to the SPCR website.
  2. Click Detailed system requirements.
  3. Enter SOA in the Full or partial product name field.
  4. Select Tivoli Composite Application Manager for SOA from the Search results.
  5. Select 7.2 as the version.
  6. Select Deployment unit as the scope of the report.
  7. Specify the deployment unit.
    • To view system requirements for server-side components, select server.
    • To view system requirements for agent-side components, select Miscellaneous.
7. Click Submit.

The report opens in a separate window.

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Document information


More support for:

Tivoli Composite Application Manager for SOA
ITCAM for SOA (Dist)

Software version:

7.2

Operating system(s):

AIX, HP Itanium, Linux, Solaris, Windows

Reference #:

1644552

Modified date:

2013-07-30

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