IBM Domino Server crashed while Look-up Corporate Hierarchy from IBM notes

Technote (troubleshooting)


Problem

Domino server crashed while managing Corporate Hierarchy Information fields

Cause

Domino server crashes with the following reproducible steps:-

1) Open Domino Directory and go to extended ACL, Select default===>>Select Person===>> Select HTTPPassword and check deny read and write mark.

2) Open person document of test user and add more then 255 character inside "Corporate Hierarchy" in all fields.

Environment

Domino 8.5.3, 8.5.3FP4, 9.0 ;Linux (32-bit)

Diagnosing the problem

Fatal stack:-

Thread 55 (Thread 0x74deb70 (LWP 4091)):
#0 0x0012d424 in __kernel_vsyscall ()
#1 0x004d84f1 in select () from /lib/libc.so.6
#2 0x00b94d8e in FRDoSleep (secs=1, usecs=0) at cleanup.c:958
#3 0x00b95b80 in OSRunExternalScript (passed_script=0x74dc26c "\"/opt/ibm/lotus/notes/latest/linux/nsd.sh\" -batch -crashpid 3520 -crashtid 122547056", flags=1) at cleanup.c:3750
#4 0x00b971a0 in OSFaultCleanupExt (action2take=0, CleanupScriptExecFlag=4096, iniFileName=0x0, szProcess=0x0, Length=0, CrashedPID=0x0) at cleanup.c:1287
#5 0x00b972f1 in OSFaultCleanup (action2take=0, CleanupScriptExecFlag=4096, iniFileName=0x0) at cleanup.c:1035
#6 0x00b5f505 in fatal_error (signl=11, info=0x74dc5fc, context=0x74dc67c) at break.c:2512
#7 <signal handler called>
#8 0x01978b18 in DeriveDN (user=0x67aecb4, IndexData=0x67aed94, CanonicalName=0x74dcdb7 "OU=udpusadsajd;sadj;sadsa;dsa;ldksd;sadksa;ldksa;lkdsa;dk/OU=asflkjklhlkjhlhdlsadhjlsakd,mwqjesabdsa/OU=qwewqwqwqdewqewqeaddgfdfdfv/OU=qwdfsccxccxcxcxzcxzcxzcxzc/O=qwertyaabcndncncncncnncwwewqewddsdas"..., typeOfObj=0x74dcd34 "") at readent.c:3535
#9 0x0197908b in CheckExtendedACL (user=0x67aecb4, IndexData=0x67aed94, Readable=0x74dcfc8) at readent.c:3133
#10 0x0199a0f6 in CollectionNavigate (user=0x67aecb4, pos=0x74dd898, directive=<value optimized out>, fGetData=1, fGetKeyOnly=0, TmpUser=0x0) at navigate.c:908
#11 0x01984415 in ReadEntriesInt (user=0x67aecb4, CollectionPos=0x63b8b2c, SkipNavigator=0, SkipCount=0, ReturnNavigator=17, ReturnCount=4294967295, ReturnMask=4097, DiffTime=0x0, DiffIDTable=0, ColumnNumber=4294967295, rethBuffer=0x63b8ae4, retBufferLength=0x74ddaa2, retNumEntriesSkipped=0x0, retNumEntriesReturned=0x74dde80, retSignalFlags=0x74dde84, retDiffTime=0x74dde88, retLastModifiedTime=0x74dde90) at readent.c:1448
#12 0x01985867 in ReadEntries (user=0x67aecb4, CollectionPos=0x63b8b2c, SkipNavigator=0, SkipCount=0, ReturnNavigator=17, ReturnCount=4294967295, ReturnMask=4097, DiffTime=0x0, DiffIDTable=0, ColumnNumber=4294967295, rethBuffer=0x63b8ae4, retBufferLength=0x63b8ae8, retNumEntriesSkipped=0x0, retNumEntriesReturned=0x74dde80, retSignalFlags=0x74dde84, retDiffTime=0x74dde88, retLastModifiedTime=0x74dde90) at readent.c:134
#13 0x0193cf70 in NIFReadEntriesExt (hCollection=275, CollectionPos=0x63b8b2c, SkipNavigator=0, SkipCount=0, ReturnNavigator=<value optimized out>, ReturnCount=4294967295, ReturnMask=4097, DiffTime=0x0, DiffIDTable=0, ColumnNumber=4294967295, Flags=1, rethBuffer=0x63b8ae4, retBufferLength=0x63b8ae8, retNumEntriesSkipped=0x0, retNumEntriesReturned=0x74dde80, retSignalFlags=0x74dde84, retDiffTime=0x74dde88, retModifiedTime=0x74dde90, retSequence=0x74dde98) at readent0.c:1186
#14 0x080df159 in ServerReadEntries (SVarBlock=..., NetBfr=...) at svrdent.c:416
#15 0x080a81be in DbServer (TaskId=..., VarBlock=...) at dbserver.c:931
#16 0x080cc48b in WorkThreadTask (TaskId=..., VarBlock=...) at workthrd.c:547
#17 0x08073cbf in Scheduler (vArgumentPtr=0x0) at sched.c:339
#18 0x00b8b9b1 in ThreadWrapper (Parameter=0x0) at thread.c:1155
#19 0x00134a09 in start_thread () from /lib/libpthread.so.0
#20 0x004e000e in clone () from /lib/libc.so.6
eax 0xfffffdfe -514
ecx 0x0 0
edx 0x0 0
ebx 0x0 0
esp 0x74db90c 0x74db90c
ebp 0x74db978 0x74db978
esi 0x0 0
edi 0x74db964 122534244
eip 0x12d424 0x12d424 <__kernel_vsyscall+16>
eflags 0x200293 [ CF AF SF IF ID ]
cs 0x73 115
ss 0x7b 123
ds 0x7b 123
es 0x7b 123
fs 0x0 0
gs 0x33 51


Resolving the problem

The issue is reported to Lotus Quality Engineering in SPR # SKUR994J9V.If you encounter this issue,please contact Lotus Support for a hotfix.


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Document information


More support for:

IBM Domino
Crash

Software version:

8.5.3.4, 9.0

Operating system(s):

Linux

Software edition:

All Editions, Social Edition

Reference #:

1644359

Modified date:

2013-07-24

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