IBM Support

Technote (troubleshooting)


Problem

Cannot install SmartSuite. Receives error code can+1502: file not found.

Resolving the problem

The error occurs when installing SmartSuite on Windows 7 using the SmartSuite Millennium 9.0 for Windows 95, 98, and NT CD.

Only SmartSuite 9.8 Millennium Edition is supported on Windows 7.

Document information

More support for: Lotus End of Support Products
Lotus SmartSuite for Windows

Software version: 9.0, 9.8

Operating system(s): Windows

Software edition: Edition Independent

Reference #: 1644248

Modified date: 2013-07-18