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Unable to open a report in Analysis Studio : ANS-MES-0005 An unexpected error occurred.

Technote (troubleshooting)


Opening any report in Analysis Studio on one specific machine displaying the error ANS-MES-0005


Add-on Web Assistant enabled


Cognos 8.4.1 Internet Explorer 8

Resolving the problem

In Internet Explorer, go to Tools and click on Manage Add-ons, select Web Assistant and click on disable button

Document information

More support for: Cognos Business Intelligence
Analysis Studio

Software version: 8.4.1

Operating system(s): Windows

Reference #: 1643711

Modified date: 12 July 2013