'Are you sure you want to leave this page?' warning changing apps and tabs

Technote (troubleshooting)


Problem(Abstract)

Navigating between different applications and tabs in Maximo using IE9 and IE10 cause a warning to pop up that says 'Are you sure you want to leave this page?' Clicking leave this page will allow Maximo to work as normal or cause the application to fail to load.

Happens after applying the latest Windows updates and is related to KB2846071 - Cumulative Security Update for Internet Explorer.

Resolving the problem

There is a solution to this problem that involves changing a system property setting and requires no Maximo restart or reload. Just a logout and login from the users.

Log in to the front end of Maximo with an administrative user (eg. maxadmin).
Use the Go To menu to navigate to the System Configuration then System Properties.
In the System Properties application, filter for webclient.exitwarn.
Change the global value from 1 to 0 then click the Save icon.
Select the checkbox beside this property and go to the Select Action menu and select Live Refresh. Click Ok.
After the live refresh has completed, log out and log back in. The popup should no longer appear.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM SmartCloud Control Desk 7.5, 7.5.1

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

IBM Maximo Asset Management
System: User Interface

Software version:

7.5

Operating system(s):

Platform Independent

Reference #:

1643661

Modified date:

2013-07-11

Translate my page

Machine Translation

Content navigation