Launching Rational product after deploying options file results in error "-39,349:10054"

Technote (troubleshooting)


Problem(Abstract)

Attempts to launch Rational product after deploying options file results in error "-39,349:10054"

Symptom

The full error message is as follows:

17:35:31 (ibmratl) DENIED: "ibmrad" xxxxx@xxxxxx [xxxx] (User/host not on INCLUDE list for feature. (-39,349:10054 ""))
17:35:36 (ibmratl) DENIED: "ibmrft" xxxxx@xxxxxx  [xxxx] (User/host not on INCLUDE list for feature. (-39,349:10054 ""))


Cause

Entire options file is not read properly by the license server

Resolving the problem

Use the corresponding GROUP and GROUP NAME at beginning of every line in the options file.

If you have an options file with two groups GROUP Rational and GROUP Telelogic, Use the GROUP Rational at the beginning of every line which covers all the users for this group and similarly use GROUP Telelogic at the beginning of every line which covers all the users for this group

Example:

GROUP Rational user1 user2 user3 user4 user5 user6 user7 user8 user9 user10
GROUP Rational user11 user12 user13 user14 user15 user16 user17 user18

GROUP Telelogic user1 user2 user3 user4 user5 user6 user7 user8 user9 user10
GROUP Telelogic user11 user12 user13 user14 user15 user16 user17 user18

Rate this page:

(0 users)Average rating

Document information


More support for:

Rational License Key Server
Option Files

Software version:

All Versions

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1643003

Modified date:

2013-07-05

Translate my page

Machine Translation

Content navigation