IBM Support

WebSphere Application Servers for z/OS do not start after upgrade to 7.0.0.29

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Abstract

After upgrade of WebSphere Application Server for z/OS to fix pack 7.0.0.29 from an earlier fix pack level, servers fail in the applyPTF.sh step and will not start.

Content

The applyPTF.out log will show errors like this:

Includesfile /<WAS_HOME>/properties/service/product/WebSphere/service/actions/sync/cf291321.01 not found.

This issue is specific to fix pack 7.0.0.29 and is being addressed by apar PM92213. The PTF for this is UK95646 and is available for ordering. Alternatively, ++APAR AM92213 is available for download at http://www.ibm.com/support/docview.wss?uid=swg24035334

Note: Only product users upgrading to v7.0.0.29 will encounter this problem. All other fix pack levels are unaffected by it.

Temporary Fix:
Start a server in the node that was upgraded. After the server fails to start, rename file cf91321.01 to cf291321.01 in the following directory for each node that was upgraded. Note, the difference is the extra digit "2".

/<WAS_HOME>/properties/service/product/WebSphere/service/actions/sync/

Then restart the server for the 2nd time so the PostInstaller actions can complete.

Note: This step only needs to be done once per node.

[{"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"7.0.0.29;7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 September 2022

UID

swg21642775