IBM Support

Reorder Crontask Not Creating PRs

Technote (troubleshooting)


Problem(Abstract)

When Reorder is run and the PR is not created and in the Reorder log - you see this error:
Reorder Cron Task processes storeroom Central in site Bedford. BMXAA3463E - Severe error. Please contact tech support.

Cause

Typically cause of this problem is with the user that is setup to run the Crontask does not have an default insert site assigned - this is most likely cause of this problem.

Resolving the problem

Go to the Reorder Crontask Setup - check the user (e.g MAXADMIN) and make sure this user who is running Reorder has required Default Insert site (set) within the Users Application.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Maximo Asset Management Reorder Application Windows 7.1.1 Enterprise

Document information

More support for: Maximo Asset Management
Cron Task Setup

Software version: 7.1.1

Operating system(s): AIX, Linux, Windows

Software edition: Enterprise

Reference #: 1642711

Modified date: 01 June 2016


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