Performing search in RMC results in "Liveconnect call Applet ID 2" error

Technote (troubleshooting)


Problem(Abstract)

Attempts to perform a search in an IBM Rational Method Composer (RMC) published site after upgrade to Java 7 U21 or later results in the error "Liveconnect call Applet ID 2, or Couldn't load contents, or Type Mismatch".

Symptom

Errors in published RMC site after upgrading system Java to 7 U21 or later.

The full error message is as follows:

Liveconnect call Applet ID 2, or Couldn't load contents, or Type Mismatch



Environment

Windows 7, IE8 or IE9

Resolving the problem

For Java 7 U21 or later:

Contact IBM Rational Method Composer Support and request fix RATLC02792457-20130823.zip.

  • When installing the fix, if you find more than one com.ibm.rmc.publisher_7.0.xxxxx, folder, choose the one with the highest version (latest created date).
  • Clear java cache and browser history, close and re-open the browser 3 times, before trying the search again.

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Document information


More support for:

Rational Method Composer
Publishing

Software version:

7.5.1.1, 7.5.1.2, 7.5.2, 7.5.2.1

Operating system(s):

Windows

Reference #:

1642709

Modified date:

2013-09-12

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