IBM Support

Performing search in RMC results in "Liveconnect call Applet ID 2" error

Technote (troubleshooting)


Attempts to perform a search in an IBM Rational Method Composer (RMC) published site after upgrade to Java 7 U21 or later results in the error "Liveconnect call Applet ID 2, or Couldn't load contents, or Type Mismatch".


Errors in published RMC site after upgrading system Java to 7 U21 or later.

The full error message is as follows:

Liveconnect call Applet ID 2, or Couldn't load contents, or Type Mismatch


Windows 7, IE8 or IE9

Resolving the problem

For Java 7 U21 or later:

Contact IBM Rational Method Composer Support and request fix

  • When installing the fix, if you find more than one, folder, choose the one with the highest version (latest created date).
  • Clear java cache and browser history, close and re-open the browser 3 times, before trying the search again.

Document information

More support for: Rational Method Composer

Software version:,, 7.5.2,

Operating system(s): Windows

Reference #: 1642709

Modified date: 12 September 2013