Important announcement: Support Center Hours and Your IBM Customer Number

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Abstract

When you open a Service Request, our IBM Software Support Teams are committed to responding promptly. See below for particulars

Content

Your IBM Customer Number is associated with the country where your product is licensed and/or your contract is registered. IBM Support Center hours cover the prevailing business hours defined in those countries. Please keep this in mind if your operations or help desk personnel are working in another time zone.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM License Metric Tool AIX Version Independent
Systems and Asset Management Tivoli Network Manager IP Edition Not Applicable AIX Version Independent
Systems and Asset Management Tivoli Netcool/OMNIbus AIX All Versions
Systems and Asset Management IBM TRIRIGA Application Platform Platform Independent Version Independent
Systems and Asset Management Tivoli Netcool/Webtop AIX All Versions
Systems and Asset Management Tivoli Netcool/Impact AIX All Versions
Systems and Asset Management Tivoli Netcool Configuration Manager AIX 6.1.0, 6.2, 6.3.0, 6.4

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Document information


More support for:

IBM Maximo Asset Management

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

1642175

Modified date:

2013-06-26

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