Important announcement: Support Center Hours and Your IBM Customer Number

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Abstract

When you open a Service Request, our IBM Software Support Teams are committed to responding promptly. See below for particulars

Content

Your IBM Customer Number is associated with the country where your product is licensed and/or your contract is registered. IBM Support Center hours cover the prevailing business hours defined in those countries. Please keep this in mind if your operations or help desk personnel are working in another time zone.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Composite Application Manager for WebSphere AIX All Versions
Systems and Asset Management Tivoli Composite Application Manager for Transactions AIX 7.1, 7.2, 6.0.1, 7.3
Systems and Asset Management Tivoli Asset Discovery for Distributed AIX Version Independent
Systems and Asset Management Tivoli Common Reporting AIX 1.2.0, 1.3.0, 2.1, 2.1.1, 3.1
Systems and Asset Management Tivoli Service Automation Manager AIX 7.1, 7.2
Systems and Asset Management Tivoli NetView for z/OS z/OS, OS/390 All versions
Systems and Asset Management Tivoli OMEGAMON XE for Messaging for Distributed Systems AIX 6.0, 7.0
Systems and Asset Management Tivoli Workload Scheduler AIX 8.4, 8.5
Systems and Asset Management Tivoli Endpoint Manager Platform Independent Version Independent
Systems and Asset Management Tivoli Application Dependency Discovery Manager AIX All Versions
Systems and Asset Management Tivoli Workload Scheduler for z/OS AIX All Versions
Systems and Asset Management IBM SmartCloud Control Desk AIX 7.5, 7.5.1
Systems and Asset Management Tivoli Business Service Manager AIX 4.1, 4.2, 6.1
Systems and Asset Management Tivoli System Automation for z/OS z/OS All Versions
Systems and Asset Management Tivoli Service Request Manager AIX 6.0, 7.1, 7.2
Systems and Asset Management Tivoli Provisioning Manager AIX 1.1, 2.1, 3.1

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Document information


More support for:

Tivoli Monitoring Version 6

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

1642173

Modified date:

2014-06-03

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