Important announcement: Support Center Hours and Your IBM Customer Number



When you open a Service Request, our IBM Software Support Teams are committed to responding promptly. See below for particulars


Your IBM Customer Number is associated with the country where your product is licensed and/or your contract is registered. IBM Support Center hours cover the prevailing business hours defined in those countries. Please keep this in mind if your operations or help desk personnel are working in another time zone.

Cross reference information
Segment Product Component Platform Version Edition
Storage Management Tivoli Storage Productivity Center Not Applicable AIX, HP-UX, Linux, Solaris, Windows, z/OS 5.1, 5.1.1
Storage Management Tivoli Storage Manager for Databases AIX, All Platforms, HP-UX, HP-UX on Itanium, Linux, Linux on Power, Linux on System z, Linux xSeries, Solaris, UNIX, Windows All Versions
Storage Management Tivoli Storage Manager FastBack Platform Independent All Supported Versions
Storage Management Tivoli Storage Manager for Mail All Platforms Version Independent

Document information

More support for:

Tivoli Storage Manager

Software version:

All Versions

Operating system(s):

Platform Independent

Reference #:


Modified date:


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