AppScan Source fails to install on OS X following Java update "Java for OS X 2013-004"

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Abstract

When attempting to install IBM Security AppScan Source Edition after updating an Apple Mac OS X 10.7 or 10.8 system with Apple's "Java for OS X 2013-004" update, the AppScan Source installer displays a blank window and fails to complete.

Content

When attempting to install IBM Security AppScan Source after updating an Apple Mac OS X 10.7 or 10.8 system with Apple's "Java for OS X 2013-004" update (released June 18, 2013 - http://support.apple.com/kb/HT5717), the AppScan Source installer displays a blank window as seen below and fails to complete.



On June 21, 2013, Apple has revised their Java 2013-004 security update to fix the problem. Any system that installed the broken update can be re-updated with a manual download. See the following post for instructions and details:

http://lists.apple.com/archives/java-dev/2013/Jun/msg00055.html

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Document information


More support for:

IBM Security AppScan Source
Installation

Software version:

8.7, 8.7.0.1

Operating system(s):

Mac OS X

Reference #:

1641671

Modified date:

2013-07-22

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