LSMG244I after changing a Windows Operating System security setting.

Technote (troubleshooting)


Problem(Abstract)

Changed the Windows security setting to:

Store passwords using reversible encryption = disabled (from 'enabled').

IBM Sterling Connect:Direct for Microsoft Windows processes then produce error LSMG244I.

Symptom

Connect:Direct processes failing with LSMG244I, 'invalid userid or password'.


Cause

This is not a Connect:Direct issue.

Environment

For more information on this Windows security setting, see:

http://technet.microsoft.com/en-us/library/cc784581(v=ws.10).aspx

Diagnosing the problem

Connect:Direct diagnostics won't help, because for security reasons they do not show the proxy password. This policy defines the format that the OS will use to store passwords, not how Connect:Direct will store them.
The direction of changing the policy doesn't matter.

Resolving the problem

Seek further assistance from Microsoft.

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Document information


More support for:

Sterling Connect:Direct

Software version:

4.4, 4.4.1, 4.5, 4.5.1, 4.6, 5.1

Operating system(s):

Windows

Reference #:

1641441

Modified date:

2013-07-09

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