Decision Management installation fails.

Technote (troubleshooting)


Problem(Abstract)

Attempts to install Decision Management unsuccessful. Following error in the engine.log:

Jun 10 2013 14:30:16 INFO : Unsecured database connection was
unsuccessful, attempting with SSL.
Jun 10 2013 14:30:22 INFO : Secured database connection failed:
spssoem.jdbc.oraclebase.ddd0: [SPSSOEM][Oracle JDBC Driver]SSL
handshake failed: Remote host closed connection during handshake

Cause

The repository's database password has expired.

Diagnosing the problem

1. Attempted to connect to C&DS via Deployment Manager (client or browser.) That was unsuccessful.

2. Logged in to the repository's database with the userid / password. Found that the password had expired.


Resolving the problem

The Content Repository's userid's password had expired. Changed the password in the database. Next, executed the cliUpdateDBPassword.sh. Please see the steps for this documented in the IBM SPSS Collaboration and Deployment Services Repository 5 Installation and Configuration Guide; Changing master database password.

Note: C&DS 5.0 document is incorrect, the executable is: cliUpdateDBPassword


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Document information


More support for:

Analytical Decision Management

Software version:

7.0

Operating system(s):

Linux

Reference #:

1641207

Modified date:

2013-06-20

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