Troubleshooting
Problem
This lists the steps to verify the pre-requisite configuration required for successful run of TEM SUA adapter
Symptom
Customer is trying to integrate the TEMSUA with SCCD by using the ITIC.
However, after they successfully run the "test connection", they cannot
click the "Finish" button to finish the process.
Resolving The Problem
Run the following query against the TEMSUA database for the new analyses
select distinct id, name from properties where name like 'TAMIT::V2::%'
If your query returns 4 records the configuration has not been done
It should return 9 records
TAMIT::V2::Audio devices
TAMIT::V2::Children
TAMIT::V2::Core information
TAMIT::V2::Logical drive information
TAMIT::V2::Modem information
TAMIT::V2::Monitor Information
TAMIT::V2::Network Information
TAMIT::V2::OS information
TAMIT::V2::Physical drive information
If any of these are missing ,configuration has not been done correctly
If old analyses is being used ,replace the above query with
select distinct id, name from properties where name like 'TAMIT::72::%'
Product Synonym
TPAEITIC ;ITIC;SCCD;Integration Composer
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Document Information
Modified date:
27 February 2019
UID
swg21640942