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Issue with default attachment viewer MClient.exe (Notepad) - Sterling Gentran:Server for Microsoft Windows

Technote (troubleshooting)


Problem(Abstract)

The default attachment viewer MClient.exe (C:\Windows\NOTEPAD.EXE) does not work on 64bit Windows systems

Symptom

When selecting an attachment viewer in a mailbox, "this viewer" is set to C:\Windows\NOTEPAD.EXE by default.

On 64bit Windows systems this link is wrong because Notepad is located
either in C:\Windows\System32 (64bit version) or C:\Windows\SysWOW64 (32bit version).

When the path is changed manually, MClient will reset it to C:\Windows\NOTEPAD.EXE the next time it is launched.


Cause

This has been identified as a product defect under APAR IC92999

Document information

More support for: Sterling Gentran:Server for Microsoft Windows

Software version: 5.3.1

Operating system(s): Windows

Reference #: 1640721

Modified date: 2013-06-13