IBM Support

Use the JDBC driver of your database product instead of the JDBC delivered with IBM Business Process Manager (BPM)

Troubleshooting


Problem

The JDBC driver delivered with your database product fits best to the version and level of your database product. IBM Business Process Manager ships the latest versions of JDBC drivers at the time of the IBM Business Process Manager release, but in the meantime the database product might have been updated.

Symptom

The following message is an example of what you might see if you are not using the latest JDBC driver for your database product:
[4/7/13 14:30:39:179 CST] 000000da XATransaction E   J2CA0027E: An exception occurred while invoking rollback on an XA Resource Adapter from DataSource jdbc/TeamWorksDB, within transaction ID {XidImpl: formatId(57415344), gtrid_length(36), bqual_length(54),
data(0000013de330654d000000010be2128051d11daf213f0bcee7b7e844ac777c1f3a0014a40000013de330654d000000010be2128051d11daf213f0bcee7b7e844ac777c1f3a0014a4000000010000000000000000000000000001)} : com.ibm.db2.jcc.am.XaException: [jcc][t4][2041][12326][4.11.69] Error executing XAResource.rollback().  Server returned XAER_NOTA. ERRORCODE=-4203, SQLSTATE=null
    at com.ibm.db2.jcc.am.gd.c(gd.java:453)
    at com.ibm.db2.jcc.t4.zb.b(zb.java:2759)
    at com.ibm.db2.jcc.t4.ac.b(ac.java:1546)
    at com.ibm.db2.jcc.t4.ac.a(ac.java:1326)
    at com.ibm.db2.jcc.t4.ac.a(ac.java:1321)
    at com.ibm.db2.jcc.t4.ac.rollback(ac.java:1310)
    at com.ibm.ws.rsadapter.spi.WSRdbXaResourceImpl.rollback(WSRdbXaResourceImpl.java:1347)
    at com.ibm.ejs.j2c.XATransactionWrapper.rollback(XATransactionWrapper.java:1318)
    at com.ibm.tx.jta.impl.JTAXAResourceImpl.rollback(JTAXAResourceImpl.java:365)
    at com.ibm.tx.jta.impl.RegisteredResources.deliverOutcome(RegisteredResources.java:1664)
    at com.ibm.tx.jta.impl.RegisteredResources.distributeOutcome(RegisteredResources.java:1950)
    at com.ibm.tx.jta.impl.RegisteredResources.distributeRollback(RegisteredResources.java:2603)
    at com.ibm.tx.jta.impl.TransactionImpl.internalRollback(TransactionImpl.java:1981)
    at com.ibm.tx.jta.impl.TransactionImpl.internalRollback(TransactionImpl.java:1944)
    at com.ibm.tx.jta.impl.TransactionImpl.rollback(TransactionImpl.java:1346)
    at com.ibm.ws.tx.jta.TransactionImpl.rollback(TransactionImpl.java:3569)
    at com.ibm.ws.tx.jta.TranManagerImpl.rollback(TranManagerImpl.java:479)
    at com.ibm.tx.jta.impl.TranManagerSet.rollback(TranManagerSet.java:208)
    at com.ibm.ws.uow.UOWManagerImpl.uowRollback(UOWManagerImpl.java:834)
    at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.uowEnd(EmbeddableUOWManagerImpl.java:857)
    at com.ibm.ws.uow.UOWManagerImpl.uowEnd(UOWManagerImpl.java:782)
    at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderNewUOW(EmbeddableUOWManagerImpl.java:818)
    at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderUOW(EmbeddableUOWManagerImpl.java:370)
    at org.springframework.transaction.jta.WebSphereUowTransactionManager.execute(WebSphereUowTransactionManager.java:252)
    at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.executeInNewTransaction(ProgrammaticTransactionSupport.java:395)
    at com.lombardisoftware.utility.spring.ProgrammaticTransactionSupport.execute(ProgrammaticTransactionSupport.java:264)
    at com.lombardisoftware.server.core.TXCommand.executeInDeadlockRetryLoop(TXCommand.java:91)

Cause

The JDBC driver used by IBM Business Process Manager might not be the latest JDBC driver level supplied by the database vendor.

Diagnosing The Problem

Compare the latest version of the JDBC driver that is available from the database vendor with the JDBC driver that is delivered with IBM Business Process Manager. If a later version is available, update to that driver.

Resolving The Problem

If the driver delivered with IBM Business Process Manager is older than the latest available from the database vendor, update the JDBC driver to the latest driver.

To determine what the current JDBC driver version is from the logs, look for something similar to the following example from IBM BPM 8.5.5.0 on DB2 10.5 FP3:

Database product name : DB2/NT64 DSRA8204I: Database product version : SQL10053 DSRA8205I: JDBC driver name : IBM Data Server Driver for JDBC and SQLJ DSRA8206I: JDBC driver version : 4.11.69 DSRA8218I: JDBC driver specification level : 4.0 DSRA8212I: DataStoreHelper name is: com.ibm.websphere.rsadapter.DB2UniversalDataStoreHelper@67c85533. DSRA8208I: JDBC driver type : 4

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Databases","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.5.5;8.5;8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Databases","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;8.5;8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Databases","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;8.5;8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21640661