DR replication fails ANS0246E (RC2070) ANS0266I (RC2302) Disconnect 1

Technote (troubleshooting)


Problem(Abstract)

Fastback DR replication to a Tivoli Storage Manager Server can fail during phase 1 of DR operations.

Symptom

Errors similar to the following may be reported in the clog, DR phase 1 log and DR hub logs:

clog:
FBSS7545E DR on Policy: 'POLICY1 run at 12_00 AM' Volume: Boot on FSBKCLIENT failed.

DR phase 1:
I6.DR: AFS::TSM_Connection::CloseIdleConnections: Disconnect 1 (due to non-active-time too long), ThreadID 1676
E18.DR: CFILE_MPIRequester::IsMsgInProgress: FS_I_FindFirst has failed at TSM
E18.DR: MPIRequester::PostAndWait: WaitForMsgReply has failed with 0x51 error
E18.DR: Failed to PostAndWait. error: 81
E18.DR: Failed to GetChainFilesList

DR hub:
I6.DR: **************************************
I6.DR: FastBack DR Hub Server 6.1.7.000086 started
I6.DR: **************************************
I6.DR: Starting DR Hub server
I6.DR: AFS::TSM_Init, options: -TCPS=XXX.XXX.XXX.XXX -TCPP=1500 -Deduplication=yes -DISKBUFFSIZE=31 -ASNODE=FSBKCLIENT
I6.DR: AFS::TSM_Init, options: -TCPS=XXX.XXX.XXX.XXX -TCPP=1500 -Deduplication=yes -DISKBUFFSIZE=31 -ASNODE=FSBKCLIENT
I6.DR: AFS::TSM_DeleteObjects: DSM_DeleteObj failed for object (hi: 0 lo: 903896783), rc: 2070 ANS0246E (RC2070) Issue dsmEndTxn and then begin a new transaction session.
I6.DR: AFS::TSM_DeleteObjects: DSM_EndTxn failed rc: 2302 ANS0266I (RC2302) The dsmEndTxn vote is ABORT, so check the reason field., DSM_VOTE_ABORT, reason 3: ANS1303E (RC3) Client ended transaction
E18.DR: CFILE_MPIReceiver::AddListenAddress: Failed to remove receiver folder
E18.DR: CFILE_MPIReceiver::Init: AddListenAddress has Failed
E18.DR: INIT_S_InitializeModules: Could not initialize MPIReceiver Object
E16.DR: SYS_Init failed


Cause

This issue can be caused by a timeout and transaction setting on the Tivoli Storage Manager server.


Resolving the problem

On the Tivoli Storage Manager server set the following options using SETOPT from the Admin command line:


SETOPT TXNGROUPMAX 32000
SETOPT IDLETIMEOUT 60
SETOPT COMMTIMEOUT 7200

Note: The values above are suggestions and can be tuned further if other circumstances require it.

Product Alias/Synonym

FSBK TSM

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Document information


More support for:

Tivoli Storage Manager FastBack

Software version:

All Supported Versions

Operating system(s):

Platform Independent

Reference #:

1640648

Modified date:

2013-09-24

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