Double Quotes (") represented as &quot in Maximo 7.5

Technote (FAQ)


Question

Why does the user see &quot instead of " ?

Cause

This often can happen after a version or patch update, data or version migration .

Answer

For example:

Before a migration it shows as follows:

The model "openStage" .....

After migration it now shows as follows:

The model "openStage".....


To rectify this, it often(not always)helps to run the updaterichtext utility tool

You can find this .bat file in the following path:

<maximohome>/tools/maximo/


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM SmartCloud Control Desk AIX, HP-UX, Linux, Solaris, Windows 7.5, 7.5.1
Systems and Asset Management Tivoli Asset Management for IT AIX, HP-UX, Linux, Solaris, Windows 7.2.1, 7.5
Systems and Asset Management Tivoli Service Request Manager AIX, Linux, Solaris, Windows 2003 server 7.2.1, 7.5

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Document information


More support for:

IBM Maximo Asset Management
System Related

Software version:

7.2.1, 7.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1639184

Modified date:

2014-04-29

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