Why does the user see " instead of " ?
This often can happen after a version or patch update, data or version migration .
Before a migration it shows as follows:
The model "openStage" .....
After migration it now shows as follows:
The model "openStage".....
To rectify this, it often(not always)helps to run the updaterichtext utility tool
You can find this .bat file in the following path:
|Systems and Asset Management||IBM SmartCloud Control Desk||AIX, HP-UX, Linux, Solaris, Windows||7.5, 7.5.1|