Working in ClearCase dynamic views with Symantec Endpoint Protection 12.1.2.x and later on the same system will cause a STOP (Blue Screen) error

Technote (troubleshooting)


Problem(Abstract)

This technote provides information about issues that can occur when working in an IBM Rational ClearCase dynamic view on a Microsoft Windows machine where you may experience a system crash if Symantec 12.1.2x or later is installed.

Cause

There is an incompatibility between the ClearCase MVFS driver and Symantec 12.1.2x and later releases. This includes versions 12.1 RU2 , 12.1 RU2 MP1 and later versions.

Resolving the problem

This issue has been resolved in:

ClearCase Fix Packs 8.0.0.9 and 8.0.1.2: Fix List for IBM Rational ClearCase.

ClearCase Fix Pack 7.1.2.13: Fix List for IBM Rational ClearCase 7.x

Related information

System crash with STOP error (BSOD)
BSOD when saving files in dynamic views
BSOD moving a file from local disk to dynamic view
BSOD when building in dynamic views

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Document information


More support for:

Rational ClearCase
MVFS

Software version:

7.1, 7.1.1, 7.1.2, 8.0

Operating system(s):

Windows

Reference #:

1638422

Modified date:

2013-05-23

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