IBM Support

Working in ClearCase dynamic views with Symantec Endpoint Protection 12.1.2.x and later on the same system will cause a STOP (Blue Screen) error

Technote (troubleshooting)


This technote provides information about issues that can occur when working in an IBM Rational ClearCase dynamic view on a Microsoft Windows machine where you may experience a system crash if Symantec 12.1.2x or later is installed.


There is an incompatibility between the ClearCase MVFS driver and Symantec 12.1.2x and later releases. This includes versions 12.1 RU2 , 12.1 RU2 MP1 and later versions.

Resolving the problem

This issue has been resolved in:

ClearCase Fix Packs and Fix List for IBM Rational ClearCase.

ClearCase Fix Pack Fix List for IBM Rational ClearCase 7.x

Related information

System crash with STOP error (BSOD)
BSOD when saving files in dynamic views
BSOD moving a file from local disk to dynamic view
BSOD when building in dynamic views

Document information

More support for: Rational ClearCase

Software version: 7.1, 7.1.1, 7.1.2, 8.0

Operating system(s): Windows

Reference #: 1638422

Modified date: 23 May 2013