Functional Acknowledgment is created for a functional Acknowledgment
Trading partner is requesting this through the EDI envelopes, or the partner is setup to do this.
Resolving the problem
|Go to the Inbound 997 and check to see if the ISA14 is set to 1 or 0 on
the inbound 997, if it is 1, the partner has to change it to 0.
Go to Partner file for this partner, and do a 5-view and see if it says
Ack Group or Trans (G or T)? Make a note:
G = Go to Groups, on the FA group make sure you do NOT have Ack Specific
Group = Y, it should be N
T = Go to Transactions, on the 997 transaction make sure you do NOT have
Ack Specific Trans = Y, it should be N