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Associating a project area application results in "Failed to determine link types" error

Technote (troubleshooting)


Problem(Abstract)

Attempts to associate a project area application under IBM Rational Quality Manager (RQM) results in the error "Failed to determine link types. Problem occurred reading the artifact container catalog: Unable to load URL".

Symptom

Image of the error:

Cause

When two projects are associated with each other, it means that resources in one can invoke and select resources in the other and create a link.

Diagnosing the problem

Verify if the name of the project area contains the special character % (percentage symbol).

Resolving the problem

Rename the project to remove any special characters and then perform the association.

Document information

More support for: Rational Quality Manager
Administration

Software version: 4.0.1, 4.0.2

Operating system(s): Windows

Reference #: 1638045

Modified date: 20 May 2013