Troubleshooting
Problem
Deployment Manager user unable to access C&DS Content Repository. User was able to log in the previous week. spssemgr.log: [main] ERROR com.spss.mgmt.content.ui.AuthorizationCredentialsCallback - Unable to verify repository version. AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException faultSubcode: faultString: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.g: PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid CertPath.; internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=Company.com, OU=Root Certificate, OU=xxxCell01, OU=xxxCellManager01, O=XXX, C=US is not trusted; internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error
Resolving The Problem
Customer's WebSphere's Personal Node Certificate had been recently updated.
To resolve the login issue, user extracted the new certificate and imported to the Deployment Manager machine.
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21637518